Answer: Your SkyCaddie's Electronic Serial Number (ESN) is a 16 digit number printed on the back of your SkyCaddie. You can also view your ESN within the SkyCaddie Software by following these steps.

1. Power on your SkyCaddie.
2. Go through the set up screens.
3. Select a SkyCourse to access the Menu.
4. Press the "Menu" button.
5. Scroll to "Advanced".
6. Press "Select".
7. Select "Yes" to turn on the Advance Menu.
8. Scroll to "System Status".
9. Press "Select".
10. Scroll to "Ver#/Serial".
11. Press "Select".
12. This screen displays the software version you and ESN. The ESN will be the long string of characters located at the bottom.

Answer: No. The SkyCaddie SG1, like a cell phone, is not waterproof. You may protect the SG1 with our waterproof pouch made specifically for the SkyCaddie. Click here for more information.

Answer: The SkyCaddie is able to record the front, center and back green points on courses you create yourself. To record a course with the SkyCaddie, please follow these steps:

1. Press the Menu button once the SkyCaddie has acquired satellites.
2. Select Advanced by scrolling through the menu options.
3. Press YES to "Use Advanced Menu".
4. Select SkyCourse List by scrolling through the course options to "New Course".
5. Select YES.
6. Name the course that you are about to record and Select Done.
7. Press "REC" while standing on the front of the 1st hole green.* The SkyCaddie is now in record mode.
8. Press "REC" while standing on the back of the 1st hole green.
9. Walk to the center of the green. Press "REC" when you receive an equal number for the front and the back to record the center of the green.
10. Press "Hole" located on the lower right when you are finished recording the green.
11. Repeat the process for all 18 holes.

Answer: To delete courses you have created, also known as "user courses", from your SkyCaddie, please follow the steps below:

1. Open the course you wish to delete for play.
2. Press the "Menu" button and scroll down to "Delete Course".
3. Press Select.
4. Press "OK" to delete.
5. Press "Delete" to confirm.
6. Repeat the steps for each User Course you wish to remove.

SkyCourses will automatically be removed the next time a Playlist is sent to your unit.

Answer:

1. Turn on your SkyCaddie and allow it to bring up your course.
2. Press Menu.
3. Select "Advanced" by scrolling through Menu options.
4. Select "Yes" to "Use Advanced Menu".
5. Scroll to and select "Preferences".
6. Scroll to and select "Defaults".
7. Select "OK" to "Restore Default Factory Settings and Restart".
8. Turn off the SkyCaddie, and then turn it back on to apply the changes.

Answer: Shot distance can be measured using the "Mark Ball" button as described here.

1. Make sure your SkyCaddie has acquired a strong satellite signal.
2. Press "Mark Ball" while standing at the location where you took your shot.
3. Select "Mark" to mark the current position.
4. Press "Mark Ball" when you get to your ball.
5. Your distance should now be displayed on the SkyCaddie screen. As you move, this number will be updated.
6. Select "Mark" to mark the new location. *Press the "Mark Ball" button again to return to your play screen.
7. Repeat the outlined process to mark a new point.

Answer:

1. Turn on your SkyCaddie and go through the Start-up screens.
2. Select any course and press "Play" to access the main screen.
3. Press the "Menu" button.
4. Select "Preferences" by scrolling through the Menu Options.
5. Select "Auto Hole".
6. Select "Yes" to turn on Auto Hole. "No" to turn it off.
7. Exit the Menu to return to the main screen, or press and hold the center key to power off the SkyCaddie.

Answer: No. The SkyCaddie has been simplified to provide you with important distance information you need to play your best golf.

Answer: You may have your SkyCaddie distance information setup incorrectly. To change the distance information between meters, yards, and miles, please do the following:

1. Turn on your SkyCaddie.
2. Select any course and press "Play".
3. Press the "Menu" button.
4. Select "Preferences" by scrolling through the Menu options.
5. Select "Distance".
6. Select the unit of measurement you would like to use while playing.
7. Press Exit to return to the hole.

Answer: The number of SkyCourses that you can store is determined by the membership level that you choose.

Membership Level	Birdie	Eagle	Double Eagle
Number of SkyCourses	10	10	10
Number of Playlists	5	10	10

For listing of membership options, click here.

Answer: Your SkyCaddie is powered by a rechargeable lithium-ion battery. Connect the supplied 110V-120V AC wall charger to your unit. The device will recharge its internal battery in three (3) hours. The device will not over charge the battery so it can be left plugged into the wall supply indefinitely. You may use the device while it is charging.

Answer: The SkyCaddie's battery is custom-designed for the SkyCaddie and is only available from SkyGolf. You may purchase a replacement battery with detailed installation instructions through the SkyGolf website. Click here for purchasing information.

You can replace the SkyCaddie's battery on your own, but we encourage you to contact our technical support department before you attempt this procedure to avoid damage to your SkyCaddie. Replacing the battery does require that the three screws be removed from the back of the case; however, no tools are required to remove the old battery or install the new one.

Warning! Use only batteries supplied by SkyGolf to operate your SkyCaddie; use of non-authorized batteries can void your product warranty. Your SkyCaddie may not operate properly or can be severely damaged by using incorrect batteries.

Removal:

1. Remove the three recessed screws from the back using a small Phillips screwdriver.
2. Gently open the rubber plugs of both ports on the right of the SkyCaddie.
3. Place the SkyCaddie in the palm of your hand with the screen facing down, antenna facing away from you. With your free hand, depress the button at the bottom of the device with your thumb while slowly pulling down on the front half of the SkyCaddie.
4. Place the bottom half (the side with the battery) on a flat surface with the belt clip button facing down. The battery is held in place by a plastic bar that snaps into place underneath the screw post on the right side. No tools are required for battery replacement or to release the plastic bar.
   
   The bar will not release from the left side. Do not use a screwdriver. Gently press up on the right side of the plastic bar until it unsnaps from the right latching post (i.e. pull up on the bar towards the "T" shaped board, near the screw on the right side and the bar will release). Rotate the plastic bar up and over the "T" shaped circuit board.
5. Unplug the battery and remove.
6. Inspect the old battery for any damage. If the battery is cut or punctured, DO NOT CHARGE. Doing so may cause an explosion. Do not use a knife or sharp object that may puncture the battery while replacing it.

NOTE: Do not touch any exposed electronic components or attempt to further disassemble the unit. Damage may occur.

Installation:

1. Plug the new battery into the connector at the bottom of the T-shaped circuit board. The red wire goes on the left. The connector is polarized and can only be plugged in one way. Do not force the connector in backwards.
2. Set the battery back into the battery compartment and tuck the wires along the top, but not under the battery, so that they do not extend past the height of the battery or raise the height of the battery.
3. Swing the plastic bar back down over the battery and snap it back on to the right latching post.
4. Align the release button of the top half of the SkyCaddie with the hole on the bottom half and connect the two halves.
5. Gently press the two halves of the SkyCaddie together and replace the screws.
6. Close rubber plugs on the right-side of the SkyCaddie.

Disposal: This device uses a Lithium Ion battery. Do not dispose of this battery with household waste. Contact your local waste disposal agency for instructions on proper disposal.

Answer: The SkyCaddie 110V -120V AC wall charger comes in the retail packaging with the SkyCaddie. You may purchase a new charger through the SkyGolf website as a replacement or to have an additional charger available when needed. Click here for more information.

Answer: Should you mix up your SkyCaddie wall charger with other chargers, you can identify the charger by its label:

• NextCell AC/DC Adaptor
• P/N: BKLWN9D5E1P7
• Model: MKD-41090500
• Input: 120V AC 60 Hz 0.15A
• Output: 9V DC 900mA

Answer: Yes. It is safe to use your SkyCaddie while it is plugged into the 110V -120V AC wall charger. It will operate normally during this time.

Answer: If your SkyCaddie does not seem to be charging correctly, you will need to check the charging process as outlined below. If your unit will not come on after charging your unit for several hours, please see "Why won't my SkyCaddie come on?" To check the charging process:

1. Turn on your SkyCaddie.
2. Select and open a course from the "SkyCourse List".
3. Notice the battery strength indicator located on the right hand side. The strength is indicated by a series of bars that appears vertically (similar to a cell phone). A full charge is represented by one thin bar followed by four bold bars.
4. Plug the AC wall charger into the charging port located on the right hand side of the SkyCaddie.
5. At this point, the "battery" symbol located in the lower right hand corner will change to a "lightning bolt" when the SkyCaddie is accepting the charge.
6. If the symbol does not change to a "Lightning Bolt", there may be an issue with the charger or the SkyCaddie itself. In such a case, please contact our technical support.
7. If the symbol does change, but the battery still does not seem to hold a charge, you may need to replace the internal battery. Click here for information on replacing the battery. If you are unsure, please contact our technical support.

Answer: Yes. The optional SkyCaddie 12-volt DC charger allows you to charge your SkyCaddie's lithium-ion battery from any standard cigarette lighter. Click here for more information.

Answer: The SkyCaddie's battery should last between 8-10 hours of continuous use. If you feel that your SkyCaddie is not giving you this amount of battery life, you may need a replacement battery. Click here for replacement information.

Answer: Follow the instructions below to adjust the contrast on your SkyCaddie.

1. Select a course and hole.
2. Press the "Menu" button.
3. Scroll to "Preferences".
4. Press "Select".
5. Scroll to "Contrast".
6. Press "Select".
7. Adjust contrast with down arrow for desired lightness or up for darkness.
8. Press "Select".

Answer: Follow the instructions below to access the clock on your SkyCaddie.

1. Select "Info" from the main play screen.
2. Press the center soft key under "Time".

Answer: Follow the instructions below to adjust the clock on your SkyCaddie.

1. Press the right soft key under "Adj".
2. Use the scroll pad to adjust the hour. The minutes are always correct.
3. Press the left soft key under "Set" to set the clock.