Answer: Your SkyCaddie's Electronic Serial Number (ESN) is a 13 digit number printed on a white barcode located on the back of your unit. You may also access the number through the SkyCaddie Software.

1. Turn on the SkyCaddie and scroll to the "OWNED BY" (your name) screen.
2. The screen displays the Serial Number as "4 1234 1234 1234".

Answer: No. The SkyCaddie SG4 is water resistant.

Answer: The SkyCaddie is able to record the front, center and back green points on courses you create yourself. To record a course with the SkyCaddie, please follow these steps:

1. Turn on your SkyCaddie.
2. Select a course and hole.
3. Press the "Menu" button, scroll to "Advance" and press "Select".
4. Press "Yes" to use the Advanced Menu.
5. Select "SkyCourse List", scroll to New Course and press "Select".
6. When prompted to "Create a New Course", select "Yes".
7. Create a course name up to10 characters by using the scroll pad to move the underscore cursor around the character screen (press "Select" to add a specific letter or number; press "BkSp" to erase a letter or number) and the press "Done".
8. Once you have named a personal SkyCaddie course, you can change the hole that you want to start recording distances on by pressing the "Hole" button.
9. Use the scroll pad to choose which green target you want to record (the word "REC" will appear to the left of the target you have selected).
10. Press "REC" to record the selected target while standing on the exact location that you want to record (you will be prompted to stand still for 5 seconds). It is best to record the Front target first, and then walk to the Back target and press "REC," and then record the distance halfway between the two as the Center.

If you wish to set the Par and Handicap information, do the following:

1. Select Info to set the Par and Hcp.
2. Select Par and then use the scroll pad to adjust the par for the hole.
3. Select Hcp, and then use the scroll pad to adjust the handicap for the hole.
4. Select OK when finished.
5. Press the Hole button to advance to the next hole.
6. Select OK.
7. Repeat these steps to set up the rest of your course.

After completing the recording of your course, select Exit and then Yes to exit the Record Mode. NOTE: Record mode will exit when you turn off the SkyCaddie.

Answer: To delete courses you have created, also known as "user courses", from your SkyCaddie, please follow the steps below:

1. Open the course you wish to delete for play.
2. Press the "Menu" button and scroll down to "Delete Course".
3. Press Select.
4. Press "OK" to delete.
5. Press "Delete" to confirm.
6. Repeat the steps for each User Course you wish to remove.

SkyCourses will automatically be removed the next time a Playlist is sent to your unit.

Answer:

1. Turn on your SkyCaddie.
2. Open any course for play.
3. Press "Menu".
4. Select "Advanced" by scrolling through the menu options.
5. Select "System Settings" by scrolling through advanced menu options.
6. Select "Factory".
7. Select "Yes".

Answer: Shot distance can be measured using the "Mark Ball" button as described here.

1. Press "Mark," located below the joy stick of your SkyCaddie, while standing at the location you took your shot.
2. Press "Mark" when asked "Mark New Ball Location?".
3. Press "Mark" again when you get to your ball. * Your distance should now be displayed on the SkyCaddie Screen. As you move, this number will be updated.
4. Press "Exit" to return to your play screen or select "Mark" to mark the new location.
5. Repeat the process outlined above to mark a new point at any time.

Answer:

1. Turn on your SkyCaddie and go through the Start screens.
2. Open any course for play.
3. Press the "Menu" button.
4. Using the "Joy Stick", scroll to "Preferences" in the Menu and select it.
5. Scroll to "Auto Hole" and press "Select".
6. From the pop up window make your selection: "ON" or "OFF".
7. "Exit" the Menu to return to the main screen.

Answer: According to professional golfers, the distance to the pin is the least important part of what a golfer needs to play a smart shot to the green. The SkyCaddie, using the IntelliGreen graphics found on our professionally recorded SkyCourses, provides more information than just the distance to the pin. Once the line of play is selected on the graphical green outline, it provides the minimum carry to get on the green, the maximum limit you have to the back of the green, plus you can adjust to obtain the third distance of the approximate flag location. All three distances are provided simultaneously from any direction as you approach the green. You can then frame your shot in a much larger target area and select the best club. You will hit more greens and have shorter putts than a single number can provide.

Answer: You will need to download a 4-star or 3-star professional SkyCourse to your SkyCaddie. These SkyCourses are available through a SkyPlayer Club Membership plan.

Answer: No. You can record the front, center, and back of greens using your SkyCaddie, but only our professional enablers can map the outline of the green as seen in the IntelliGreen feature.

Answer: No. The SkyCaddie has been simplified to provide you with important distance information you need to play your best golf.

Answer: You may have your SkyCaddie distance information setup incorrectly. To change the distance information between meters, yards, and miles, please do the following:

1. Turn on your SkyCaddie.
2. Open any course for play.
3. Press "Menu".
4. Select "Preferences" by scrolling through the menu options.
5. Select "Yards/Meters".
6. Select the desired distance measurement by scrolling through the options.

Answer: The number of SkyCourses that you can store is determined by the membership level that you choose.

Membership Level	Birdie	Eagle	Double Eagle
Number of SkyCourses	10	10	10
Number of Playlists	5	10	10

For listing of membership options, click here.

Answer: Your SkyCaddie SG4 is powered by a rechargeable lithium-ion battery. To charge the battery, simply follow the steps below:

1. Connect the supplied USB cable to the back of the SkyCaddie. To connect, align the cable connector screw with the connector located on the back of the SkyCaddie and tighten (the cable will point down when connected properly).
2. Insert the supplied wall charger connector into the USB cable port (located in the middle of the cable).
3. Plug the 110-240v wall charger into a wall outlet.

If the SkyCaddie is powered on while charging, the backlight will automatically illuminate and the battery gauge will indicate charging. When fully charged, the backlight will turn off.

The battery will charge even with the SkyCaddie turned off. A full battery charge may take 4 hours. Once fully charged, expect more than 12 hours of continuous play.

Warning! Always connect the cable to the SkyCaddie first before connecting to AC power or PC USB.

Answer: The SkyCaddie SG4 battery is designed to be easily removed and replaced. To remove, simply follow the steps below:

1. Loosen the battery cover screw and remove the cover.
2. Remove old battery.
3. Replace the battery by inserting the bottom edge of the battery first. Then, simply snap in the top portion of the battery.
4. Reattach the battery cover and tighten the screw.

Warning! Use only SkyGolf authorized batteries to operate your SkyCaddie. Use of non-authorized batteries can void your product warranty. Your SkyCaddie may not operate properly or can be severely damaged by using incorrect batteries.

Answer: The SkyCaddie 110V -120V AC wall charger comes in the retail packaging with the SkyCaddie. You may purchase a new charger through the SkyGolf website as a replacement or to have an additional charger available when needed. Click here for more information.

Answer: Should you mix up your SkyCaddie wall charger with other chargers, you can identify the charger by its label. The SG4 charger is labeled with the SkyGolf brand and contains part number 730533-01

Warning! Only use the authorized SkyCaddie SG4 wall adapter for charging the SG4. Use of a non-authorized wall adapter can severely damage the SkyCaddie.

Answer: Once connected to the wall charger, power on the SkyCaddie. The backlight will automatically illuminate. In addition, the battery gauge located at the top of the display will indicate charging. If the backlight does not come on or the battery gauge does not indicate charging, recheck the cable connections. If cable and charger are connected properly and the SkyCaddie does not charge, you may need to replace the charger or battery.

Answer: Yes. It is safe to use your SkyCaddie while it is plugged into the 110V -120V AC wall charger. It will operate normally during this time.

Answer: If your SkyCaddie does not seem to be charging correctly, you will need to check the charging process as outlined below. If your unit will not come on after charging your unit for several hours, please see "Why won't my SkyCaddie come on?" To check the charging process:

1. Turn on your SkyCaddie.
2. Select and open a course from the "SkyCourse List".
3. Notice the battery strength indicator located on the right hand side. The strength is indicated by a series of bars that appears vertically (similar to a cell phone). A full charge is represented by one thin bar followed by four bold bars.
4. Plug the AC wall charger into the charging port located on the right hand side of the SkyCaddie.
5. At this point, the "battery" symbol located in the lower right hand corner will change to a "lightning bolt" when the SkyCaddie is accepting the charge.
6. If the symbol does not change to a "Lightning Bolt", there may be an issue with the charger or the SkyCaddie itself. In such a case, please contact our technical support.
7. If the symbol does change, but the battery still does not seem to hold a charge, you may need to replace the internal battery. Click here for information on replacing the battery. If you are unsure, please contact our technical support.

Answer: Yes. The optional SkyCaddie 12-volt DC charger allows you to charge your SkyCaddie's lithium-ion battery from any standard cigarette lighter. Click here for more information.

Answer: The SkyCaddie's battery should provide 12 hours of continuous use. If you feel that your SkyCaddie is not giving you this amount of battery life, you may need a replacement battery. Click here for replacement information.

Answer:

• PC with MS Windows 2000/ XP / Vista 32 bit only
• 256 MB of RAM
• 4MB of available hard disk space
• 2X CD-ROM drive (optional)
• Available USB port 1.1 or 2.0
• Internet access
• Microsoft Internet Explorer version 6.0 or higher